Management Consultancy Services
We can provide a key consultancy service to help clients deal with Production Readiness issues, difficult deployments, or post-deployment projects.
Examples of Management Consultancy Services
- An Investment Bank had ongoing Infrastructure problems with one of their trading & settlement systems. Because of the complexity of the network and infrastructure, it was not clear whether this was a set of random glitches, or indicative of a bigger problem. A consultant was brought in to facilitate discussions between different Infrastructure teams (System Admins, DBAs, Networking etc.) to present a final set of conclusions and action plans to the Business. Being impartial, the consultant was able to help the company address the key issues without imposing a "blame culture".
- A medium-size Book Wholeseller had recently developed a new Database-driven ordering system, which had performance problems. A Consultant addressed these by re-tuning the database and system. As the company had not implemented any performance monitoring systems, he also recommended suitable software tools, but (most importantly) a strategy for identifying performance issues going forward.
- The Infrastructure division of a Finance Company was attempting to re-define itself as an "Insourcer", effectively making the transition from a Cost-Centre to a Profit-Centre. In the initial phases of this transition, it was necessary to implement a "Client-Facing" culture. This involved changes to time-tracking, planning, budget control and procedures. As with most cultural changes, procedures and changes to the way people work are only effective if they are reinforced by the message from the management team.
- A small manufacturing company (less than 100 clerical staff) organised a Management Buy-Out. As a result, they had to bring their IT systems in-house, rather than rely on the previous Parent Company. The mission was not only to implement the replacement IT systems, but also to create the basis for the new IT Manager and his team, and ensure that IT was included in the Company Strategy in an appropriate way.
Skills and Experience
- Chartered IT Professional Member of the British Computer Society
- Associate of Institute of Quality Assurance
- Qualified to ITIL Foundation level
- Qualified to PRINCE2 Foundation level
- 20 plus years IT Experience, mainly involving management of IT Systems and Infrastructure
- Project Administration and Project Office experience
- Business Delivery experience
- Practical Infrastructure support experience
Other Services
Other Services we provide ...