UKOUG Conference & Exhibition November 2006 |
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Two Presentations from Dennis Adams Associates: |
Managing Production Systems: A managers' guide to prevent Firefighting.
Date: Thursday 16th November 2006 Time: 13:30 (60 minutes) Topic: IT Management and General Business Topics Stream: Business and Management Link: Presentation Details
Managing Production Systems: A managers' guide to prevent Firefighting.
Prepared for the 2006 UK Oracle User Group. PPT file is created from Powerpoint 2003. ukoug20061116.ppt - 1.8 MB.Presentation Abstract:
These days, there is a massive amount of consultancy and expertise available to help managers run and deploy development projects. On the other hand, there are very few consultancies that specialise in the practical challenges that managers face looking after production systems - after "go live".
Taken from over 20 years of experience in the management of production systems, Dennis Adams discusses the daily "fire-fighting" challenges of looking after IT Production systems, and how, by drawing on the "MOPS" methodology (Metrics, Operational Tools, Processes, Standards) it is possible to manage IT Production in a Strategic way
Can ITIL really help me? A beginners practical guide.
Date: Friday 17th November 2006 Time: 11:10 - 11:55 (45 minutes) Topic: IT Management and General Business Topics Stream: Business and Management Link: Presentation Details
Can ITIL really help me? A beginners practical guide.
Prepared for the 2006 UK Oracle User Group. PPT file is created from Powerpoint 2003. ukoug20061117.ppt - 2.1 MB.Presentation Abstract:
Confused by what ITIL is?
Heard the buzz-words, but not sure of the substance?
Scared by the prospect of being inundated with too much processes, so that your teams are unable to get any work done?
If you answer "yes" to any of these questions, then this presentation is for you. Dennis Adams combines theoretical ITIL and quality assurance knowledge with a solid practical background in the challenges of managing IT production "on the shop floor", having been a systems manager, DBA and Technical Architect. He is therefore well placed to not only explain the theory of what ITIL could deliver your organisation, but also to highlight the real-world traps waiting the unwary.
By treating ITIL as what it is meant to be - a framework, rather than a proscriptive straightjacket - Dennis demonstrates how a practical knowledge of ITIL can help IT Production Managers improve the work patterns and efficiency of their teams. Finally, he shows how a pragmatic, common-sense approach to ITIL fits within an overall "MOPS" framework for improving the way IT Operations are managed.
Biography
Dennis Adams is an Associate of the Institute of Quality Assurance and CITP Member of the BCS Elite Group. He is a previous speaker at various Oracle User Group meetings, on practical topics relating to managing IT Production.
With well over 20 years experience, he is responsible for the creation of the "MOPS" (Metrics, Operational Tools, Processes and Standards) approach for improving the management of IT Production, and helping clients move from a "fire-fighting" mode to become more pro-active. His company, Dennis Adams Associates, provides a comprehensive Consultancy Service dedicated to Managers with responsibility for IT Operations and IT Production.
Conference Details:
This is the 18th UKOUG Conference & Exhibition and many delegates and exhibitors from the Oracle Community come back each year to take part in the UK's most successful Oracle event. This year's event will be the largest conference yet, spanning 4 days.
The Conference Website gives further details about the conference. The UK Oracle User Group website contains information about the OUG itself.
Attending:
International Convention Centre (ICC)
Broad Street
Birmingham
B1 2EA
Tel: 0121 200 2000
Fax: 0121 643 0388The conference lasts from 14th to 17th November. For further details, register online at The Conference Website
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