Dennis Adams Associates Limited. ensuring that Information Technology systems are Production-Ready. Providing consultancy services to IT Production Managers to enable them to better manage IT Production using Metrics, Operational Tools, Processes and Procedures and Standards or MOPS.

About Us     Services     Success Stories     Client Testimonials     Events     Site Map     Search    
Ensuring IT Production Readiness     Consultancy for IT Production Management     MOPS Criteria     CTO Coaching    

Conquering the Hurdles of Managing IT Production

Conquering the Hurdles of Managing IT Production. Andrew Howell, Harrow, Middlesex and England hurdler. Photo used by permission.

Managing IT Production Systems can seem to be a series of never-ending hurdles;

  • Daily Incidents,
  • Upgrades,
  • Performance Issues,
  • Infrastructure Failures,
  • infrastructure Capacity challenges..

... together with the need to deploy further Projects day-by-day.

This results in an ever-expanding, increasingly heterogeneous IT Production environment, and ever-increasing costs.

By applying the MOPS approach, clients of Dennis Adams Associates are able to benefit from reduced costs and improved efficiency in Managing IT Production.

White Paper:
Managing
IT Production
Costs
=
Delivering
IT Value.

Download and Read our White Paper on Delivering IT Value.

Keep track of News and Views in the Latest IT Production Blog.

We understand Managing IT Production

Dennis Adams Associates provides a range of specialised IT Consultancy services which are focused on the area of IT Production, - the management who are responsible for the day-to-day running of the IT Infrastructure Support Teams (Systems Managers, Database Admins, Networking and Computer Operations).

We have a track record which enables us to help our clients see improved cost management, increased business focus, reduction in complexity of the IT estate, and improved service to the Business.

Home page for MOPS - Metrics. Operational Tools, Processes and Procedures, Standards The company delivers effective consultancy services to IT Managers, based on the four fundamental MOPS which are necessary for running IT Production:
METRICSOPERATIONAL TOOLS

Introduction of appropriate Metrics can help focus the IT support effort onto those areas of activity that best align with the business requirements.

The deployment of appropriate Operational Tools and a tools "referential" approach can be used to encourage a more pro-active support culture in IT Production, as well as leveraging the skills of internal staff.

PROCESSES AND PROCEDURESSTANDARDS

Processes and Procedures (such as those based on the ITIL framework) can lead to a more client-focused approach to the way IT Production works, reduced costs, improved efficiency and more reliable service to the business.

The implementation of Infrastructure Standards and an IT Production Architecture team can lead to reduced costs of support, an easier to manage IT Production Environment, and improvements to the project deployment cycle.

Keep track of News and Views in the Latest IT Production Blog.

    Home     Search     About Us     News Reviews     Book Reviews     Management     Technical     Register

Dennis Adams Associates
114 Pinner View, Harrow
Middx. UK. HA1 4RL
tel: +44 (0)845 055 8935
fax: +44 (0)845 055 8935
email:info@dennisadams.co.uk
http://www.dennisadams.co.uk

 

(c) Dennis Adams Associates Limited: 2004-2010